National Learning Institute established 1995Resources and tips for managers

Managing on a Day to Day Basis for Continuity of Performance

 

This is about the day-to-day role of managing.  It includes:

· Communication (both individual and teams),

· Keeping up to date with organisational and work aspects that may affect the team,

· Ensuring harmony within the group or team is maintained,

· Being clear, decisive and consistent,

· Addressing poor performance issues immediately and taking appropriate steps to resolve them.

 

Tips for maintaining the continuity of your’s and the team's performance

 

· Seek feedback on the effectiveness of your team meetings (regularly use the Team Process Evaluation Form - email us for a copy).

· Ensure a regular item on your team meeting agenda is "What's happening in the world outside of this team".

· Address any sign of conflict between team members as and when this arises rather than waiting for it to "clear up by itself" - it won’t!

· When you make a key decision that affects the team (after careful consideration and discussion), stick with it unless there is a compelling and fact-based reason for change.

· When a person is not performing, hold an immediate discussion with him/her to find out why.

 

 

©2006 The National Learning Institute

Essential Resources for all new, aspiring and experienced managers

 

If you need help, development or assistance with the following management issues, then we highly recommend these resources …

 

People & Communication Issues:

Book -"People Skills" Robert Bolton, Simon Schuster, Australia, 1987

 

Motivating People:

Article -"One More Time: How Do You Motivate Employees?"  Frederick Herzberg, HBR reprint article product No. 388X

 

Negotiating:

Book - "Getting to Yes" Roger Fisher & William Ury, Random House UK, 1996

 

Managing Change:

Book - "Managing Transitions" William Bridges, Nicholas Brealey Publishing, London, 2001

 

Teamwork:

Book - "Management Teams" R. Meredith Belbin, Heinemann, London, 1987

 

Time Management:

Article - "Management Time; Who's Got The Monkey?" William Oncken and Donald Wass, HBR reprint article, 2003

 

Organisation Structure:
Book - 
"Aspiring to Greatness – Above and Beyond TQM" Dennis Pratt, Business & Professional Publishing, Sydney, 1994

 

Influencing Others Over Whom You Have No Control:
Book - 
"Getting things done when you are not in charge" Geoffrey M. Bellman, Simon & Schuster, New York, 1992

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· Essential resources for all new and aspiring managers

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